All Supra set-up can be done over the phone. Please call us at (856) 428-1013, Monday-Friday, 8:30 am to 4:30 pm.
If you would like to purchase a Supra box, please call us to schedule an appointment to visit the association office.
Two service levels are available: eKEY Basic for common keybox functions, and eKEY Professional which enhances basic capability with additional business tools such as MLS data stored on your phone (eliminating time consuming over-the-air searches), linking listings to maps, and creating real-time showing notes.
eKey® Training and Resources
Newest eKey Function - Self Serve Process for Past-Due eKEY® App Users
A new time-saving, streamlined process for eKEY® app users to reinstate their account if they are in past-due or collections status. Keyholders who pay their key fees directly to Supra will have the ability to make a payment and reactivate their eKEY account through easy, self-serve steps. They no longer need to contact Supra support to get up and running! Click here for an easy guide on how it works.
Helpful Resource Videos and Manuals:
- Supra eKey 5.0 Quick Guide
- Edit Keybox Data
- Supra New Member Orientation
- Authorize eKey App
- eKey Authorization Code
- eKey User Manual
- Obtain Key, Open Shackle
- Change Shackle Code
- Assign Listing to KeyBox
- Showing Notification Location Services
- Payment Management
- Programming Your Lockbox with eKey App
For More Resources on how to Use Your eKey®, click here.
NEXUS' Supra Coverage Areas
- NEXUS Supra coverage areas are in the following counties: Burlington, Camden, Ocean, Gloucester, Salem, Mercer and New Castle County, DE
- Reciprocity with a NEXUS issued key and Middlesex and Monmouth/Ocean counties is automatic and does not require any additional steps.
NEXUS issued keys can be co-opped in several counties in Pennsylvania with the following requirements:
- Must have an active PA RE license and be a member of a Real Estate association.
- Email the association in the county you wish to show, the following information: Letter of Good Standing from your Primary association, key serial number and pin number.
Bucks County Association of REALTORS®
Greater Philadelphia Association of REALTORS®
Tri-County Suburban REALTORS®
For more information please contact their membership department at: 973-898-1900
Please note that the counties listed are subject to change as MLS and Association areas change. Contact the organization listed for the most up-to-date list of their service area.